Retail
Secure assets, provable custody.
Sentiv protects high-value stock and people in retail stores, where shrinkage and staff safety are constant pressures on already tight margins. Sentry, our intelligent safe, turns high-value stock storage and dispensing in the back office into an audited, remotely managed workflow, so every access is logged against an individual and a time. Panic alerting and communications keep staff connected and able to summon help the moment something goes wrong, and body-worn cameras and recorded evidence support investigations, insurance claims and disciplinary processes. Delivered as one managed service, it reduces shrinkage and strengthens accountability without adding complexity for store teams.
The Challenge
Retail stores handle high-value stock that attracts theft and, in the worst cases, armed robbery, and proving who accessed what, and when, is difficult with manual processes or fragmented systems. Shrinkage from internal and external theft erodes already thin margins, insurance is expensive and demands provable controls, and staff safety during an incident is a serious, ongoing concern. Store managers need to control and evidence access to high-value stock, protect staff in the moment, and produce a defensible record after the fact, without adding friction to a busy shop floor.
How Sentiv Helps
Sentry, our intelligent safe, controls and audits every access to high-value stock in the back office, dispensing on an authorised, remotely managed workflow and creating a court-ready trail that reduces shrinkage and supports insurance requirements. Panic alerting and push-to-talk communications keep staff connected and able to summon help instantly during an incident, whether that is a stockroom dispute or an armed robbery. Body-worn cameras and recorded communications capture what happened with a chain of custody that stands up in investigations, insurance claims and disciplinary hearings. Delivered as one managed service, it protects high-value stock and people together, rather than as separate problems.
Solutions and Products Used
Sentry
Sentiv Alert
Panic Button
Body Worn Camera
Digital Evidence Management
FAQ
Common Questions
“How does Sentry reduce shrinkage and insurance cost?”
Sentry, our intelligent safe, dispenses high-value stock only on an authorised, remotely managed workflow, so every access in the back office is logged against an individual and a time. That court-ready audit trail cuts shrinkage from internal theft and gives insurers the provable controls they look for when pricing high-risk retail cover, which can bring premiums down.
“How does it protect staff as well as high-value stock?”
Panic alerting puts staff in instant contact with a control room the moment something goes wrong, whether that is a stockroom dispute or an armed robbery, and push-to-talk keeps them connected to colleagues and responders throughout an incident. Body-worn cameras and recorded communications then capture what happened with a defensible chain of custody for investigations and insurance claims.